FAQ
in Chatham, ON

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How Can We Help?

Whether you have questions about oral surgery, general dentistry, insurance, the Canadian Dental Care Plan, or another area of information related to dentistry and our services, our team is happy to provide answers.

We’ve compiled some commonly asked questions from our patients below. If you would like to make further inquiries, we invite you to book an appointment with us. We can help answer all of your questions during your next visit.

Frequently Asked Questions

The Canadian Dental Care Plan (CDCP) was introduced by the Canadian government to help make dental care more accessible to those who may not have the resources to afford it otherwise.

It can help eligible groups of people by covering some or all of the cost of specific dental treatments and procedures. It’s important to fully understand your coverage and eligibility under the CDCP when seeking dental care.

The Canadian Dental Care Plan can cover a wide range of oral care services, including:

  • Cleaning, sealants, and fluoride
  • Exams and X-rays
  • Fillings
  • Root canals
  • Dentures
  • Deep scaling
  • Extractions

The exact coverage available for these services may vary depending on your eligibility and other factors.

To qualify for the Canadian Dental Care Plan, you must meet the following criteria:

  • You don’t have access to other forms of dental insurance
  • You have a family net income below $90,000
  • You are a Canadian resident
  • You have filed a tax return in the previous year

You can find more information about eligibility here. Feel free to contact us if you have any questions.

We offer the following types of sedation during dental procedures:

  • Oral: A pill is given to you about an hour before your procedure.
  • Nitrous oxide (laughing gas): This involves gas inhaled through a mask. The dose is adjusted accordingly during your procedure.
  • Hospital sedation (IV): With this method, medication is delivered directly into your bloodstream through an IV line.

For more detailed information, please visit our sedation dentistry page.

Hospital sedation is used to ease discomfort or anxiety leading up to a procedure. Before receiving hospital sedation, you’ll have a consultation with your dentist to make sure you’re eligible.

For more detailed information, please visit our sedation dentistry page.

Yes, we are accepting CDCP.

We follow the current Ontario Dental Association Fee Guide, which is different from the CDCP fee guide. As a result, patients with 100% coverage under CDCP may have a co-pay to cover the difference.

Unfortunately, we are unable to confirm your eligibility. However, you can visit www.canada.ca or call 1-833-537-4342 for more information. You will be advised about which age groups are eligible to apply and the application process.

Yes, the CDCP coverage will expire. Patients currently covered will need to reapply before June 2025 to avoid a gap in coverage.

Yes, children under 18 who are covered through a provincial program like Healthy Smiles are eligible to apply for CDCP. They will receive better coverage for more procedures through the CDCP.

Our Location

Where to Find Us

You can find us on Grand Avenue West. Our location offers plenty of parking for your convenience.

Contact Information

Our Address

  • 227 Grand Ave W.
  • Chatham, ON N7L 1C3

Hours of Operation

Monday:
8:30 AM 5:00 PM
Tuesday:
8:30 AM 5:30 PM
Wednesday:
8:30 AM 5:00 PM
Thursday:
8:30 AM 5:00 PM
Friday:
8:30 AM 3:00 PM
Saturday*:
8:30 AM 12:30 PM
Sunday:
Closed

*We are only open on Saturdays once a month, subject to change.

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